The Latitudes Collection


The Othello Collection


From the Vine Collection


About Us


Paparazzi & Press



Store Policy
&
F.A.Q.


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  Store Policies & Frequently Asked Questions

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HOW DO YOU MAKE THE PURSES?

 Here is a description of how our purses are made. 

The "Point of View" Collection:  The purses are started with a hand-made wooden box.  There are many details in each purse, and all purses are made completely by hand.  Licensed artwork or photography is added to each piece.  Coordinating fabrics are put inside and on the back of each purse.  Orson's Place is known for details, and the POV's are a good example.  The interior lid is padded and covered with fabric and finished with color coordinated cording.  A mirror is placed on the inside of each purse.  Many of our handles are custom made, and the hardware used is top quality. 

"It's a Wrap" Collection:  These purses are very unique.  The artwork is printed on leather. The leather is then incorporated into a fabric bag.  The fabrics are treated with coatings to help protect them from stains (similar to furniture).  The interiors of the purses are just as "pretty" as the outside.  Most of the handbags include a swivel-snap for keys, a zipper pocket and a pocket for a cell phone or items you need to reach fast. 

The "Latitudes" Collection:  This collection is made with the same beautiful fabrics as used in the "It's a Wrap" Collection.  The are all very unique, inside and out. 

The "Othello Collection":  These are unique tote bags for the shoulder and for carrying by hand.  Each of these bags features an original cigar box lid.  The lids are set in an epoxy coating for protection before being incorporated into the handbag.  This is a very limited collection.

DO YOU TAKE CREDIT CARDS?

 All major credit cards are accepted by Orson's Place.  Visa, MasterCard, American Express and Discover.  If you place your order online, you will be able to use PayPal.  If you prefer to charge directly through Orson's Place, you may contact us through email or by telephone.  We can also accept a Money Order or Certified Check for payment.  Personal checks are accepted, but must be cleared through your bank before shipment. 

WHAT IS YOUR RETURN POLICY?

 Because our purses are made by hand and we have limited numbers in stock, we are not able to accept returns.   

HOW ARE THE PURSES SHIPPED? 

Purses are usually shipped by FEDEX Ground, however, you may request other shipping methods such as UPS, Priority Mail, etc. Your package will be insured.  We will also ship items overnight, one, two or three day if you prefer.  Please contact us for pricing information.   

WHEN WILL YOU SHIP MY ORDER? 

In most cases we can ship your order within five business days.  Because we hand make most of our purses, it will sometimes take up to two weeks to fill your order.  If we expect it to take longer than one week, we will contact you at the email address you supply. 

WHAT IF THERE IS SHIPPING DAMAGE?

Our purses are carefully packed according to recommendations by the carriers.  If a purses arrives damaged, please contact us within 48 hours for instructions.

 DO YOU OFFER WHOLESALE PRICING?

Yes, if you are a retailer interested in our handbag line, please contact us through email or by telephone.  Please include your resale permit number for your State.  International accounts are also welcome.

OTHER QUESTIONS? 

Please feel free to contact Orson's Place at:  sales@orsonsplace.com